SDL Knowledgebase 1.2

SDL Knowledgebase is a knowledge management system developed by iPodion HandelsgmbH. It allows organizations to capture, store, and share knowledge and information within their teams.

SDL Knowledgebase offers features such as document storage, search functionality, version control, team collaboration tools, permission management, and reporting capabilities.

SDL Knowledgebase helps organizations centralize their knowledge resources, accelerate decision-making processes, improve collaboration among team members, reduce duplication of work, and enhance customer support by providing quick access to the required information.

Yes, SDL Knowledgebase can be customized to match the organization's branding guidelines. It also allows for configurable workflows and metadata fields to fit specific business requirements.

Yes, SDL Knowledgebase is a web-based application that can be accessed from any device with an internet connection. It is designed to provide a seamless experience across desktops, laptops, tablets, and smartphones.

Yes, SDL Knowledgebase supports integration with various systems such as CRM platforms, ticketing systems, content management systems (CMS), and other enterprise applications. This allows for efficient information sharing and streamlining of workflows.

Yes, SDL Knowledgebase supports multiple languages. It facilitates creating knowledge articles in different languages to cater to a global audience or multilingual teams.

Yes, SDL Knowledgebase offers built-in analytics and reporting features. It enables administrators to track usage statistics, measure the effectiveness of knowledge articles, identify knowledge gaps, and generate customizable reports.

Yes, SDL Knowledgebase is designed to scale with the growing needs of an organization. Its architecture allows for easy expansion and can handle large volumes of data and user activity.

For support related to SDL Knowledgebase, users can contact iPodion HandelsgmbH's customer support team through their designated channels. Support may include technical assistance, feature requests, or general inquiries.